Terms & Conditions

Check in: 16.00 (4pm) – 21.00 (9pm). Check in times outside of these must be agreed with us prior to arrival. Please note if you require early check-in, you can do this from 2pm for an additional £50/pp or from 3pm for £25/pp (subject to availability) – this gives you access to all our facilities: swimming pond, guest lounge, honour bar, gym (by appointment), games room, patios and towels – however your room may not be ready until 4pm.

Check out: 11.00 am.

Adults only: Piglets is an adult only B&B and we only accept over 18’s.

Groups:

We do not accept bookings for hen or stag parties and prefer not to have groups of more than 4.

Occupancy: Our bedrooms are for a maximum of two people.

Visitors: Visitors are not allowed on the premises or use of the facilities unless agreed by us.

Pets: Unfortunately, we are unable to accommodate pets.

Smoking or vaping: is not allowed in bedrooms or guest areas, however, our Havana Cabana and our French patio are provided for smokers to use.

Your own food and drink: We respectfully request that any drink brought to the B&B is only consumed within the confines of your bedroom and not consumed in the licensed public areas such as the patios, swimming pond, games room or guest lounge/breakfast room etc.

If you need extra plates, glasses or napkins, please do just ask and we will be happy to provide these for you.

Honour bar: Purchases from the honour bar can be consumed anywhere on the premises including within your room, on the patios or in the games room.

PLEASE NOTE: For safety, glasses are not allowed around the pool area or in the pool. Plastic glasses are available in the Boot Room.

Payment: For group reservations or peak time bookings we may ask for a deposit which is non- refundable unless cancelled by us. Stays of 3 nights or more will incur a 25% non-refundable deposit. All bookings made via our website are subject to a 50% deposit in any event and we reserve the right to retain all or part of this depending on the type of booking and subject to the above.

Cancellations/refunds: All bookings can be cancelled up to 48 hours before your stay for a full refund. Thereafter 50% of the total room stay is payable. In certain circumstances we may offer an alternative date (subject to seasonal restrictions and availability).

Parking: We have private parking on site for guests (each with one space per room) and 1 visitor space. All vehicles and their contents are left at the owner’s risk and we can accept no liability for loss or damage to vehicle and/or their contents.

Spills and breakages: Accidents happen. Guests are requested to inform us immediately of any spillages or damage in their room. It is much easier for us to clean or repair if we know straight away but we reserve the right to charge for repairs or making good if damage is significant or for lost revenue if we are unable to rent the room due to damage.

Use of gym: All gym users must complete a health questionnaire prior to using the gym and observe the rules posted inside the gym. You will be given a specified time to use the gym and we require 30 minutes between guests to allow for sanitising of equipment. Please ensure you ask a member of staff if you do not know how to work the machines or weights. We cannot accept any liability for injury caused. Whilst social distancing guidelines apply, we will allow only guests from one room at a time to use the gym.

Games room: we ask that guests respect the equipment in here and we reserve the right to refuse entry, restrict access or charge for damage as per our spills and breakages section.

The pool is closed after dark and no swimming is permitted.

Noise: We ask that all guests respect other guests and our neighbours and keep noise to a minimum after 10pm. We reserve the right to ask a guest to leave immediately (without recourse to a refund) if they cause a disturbance or indulge in anti-social behaviour.

Welfare of us and our guests: We have a separate Covid-19/Social Distancing policy which is on our website and will be sent to you before you arrive. We reserve the right to refuse entry to anyone who, in our opinion, shows signs of being unwell. We reserve the right to retain any deposit paid if we refuse entry for this reason.